
Our Methodology and Reporting
Protect and maximize your significant investment in SAP by leveraging a framework designed to ensure higher performance.
- Incident Logging
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Industry focused Functional, Technical & Infrastructure and monitoring Services
- Governance
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Governance structure and procedures to reduce risk and maintain compliance
- Hotline Facilities
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8x5 support on customer time zone and 24x7 support for critical issues via dedicated customer hotline for escalations
- Operational reports and Lean Dashboards
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Includes SLA based reporting, Trend/Ticket aging reports, Status reporting and more.