Our Methodology and Reporting
Protect and maximize your significant investment in SAP by leveraging a framework designed to ensure higher performance.
- Incident Logging
Industry focused Functional, Technical & Infrastructure and monitoring Services
Governance structure and procedures to reduce risk and maintain compliance
- Hotline Facilities
8x5 support on customer time zone and 24x7 support for critical issues via dedicated customer hotline for escalations
- Operational reports and Lean Dashboards
Includes SLA based reporting, Trend/Ticket aging reports, Status reporting and more.