attune for e-commerce
Overview
Designed and developed specifically for apparel, footwear, sportswear and accessories companies, the tight SAP integration of attune for e-commerce provides sales, ordering, and production transparency as well as real-time data needed by internal staff to maximize production and service quality.
Self-Service Online 24/7
The web-empowered functionality of attune for e-commerce includes a multifaceted sales channel offering benefits such as:
- Web-based order, invoice, logistics and delivery management
- Browseable online product catalogs, equipped with intelligent search capabilities
- Virtual shopping carts with built-in sales-grid determination, size conversions, SKU net-price calculators, online ATP and early allocation options
Sales Process
With direct and easy access to accurate customer information, sales representatives are able to spend more time anticipating needs. For instance, a sales rep can take the initiative to tailor an online product offering to a specific retailer, based on its account history and unique selling propositions. Value-added results from recent implementations include up to 35% increase in order value per customer-service staff member, and up to a 30% decrease in the time needed to enter preseason orders.
Planning / Procurement
With attune for e-commerce companies gain greater visibility of immediate and aggregate demand. This, in turn, enables you to plan production lines to ensure high-capacity utilization and product availability. Since the use of online transactions minimizes handoffs, planning data is usually available 30 to 45 days earlier.